Privacy Policy
At Genesis Engraving, we respect and value your privacy. Whether you visit us through our physical location or online, we only gather and use your personal information for very specific purposes. Primarily we use your information to provide you with better service through the ordering process. In addition, we will utilize this information to better service you with information before, during and after each sale. We do not share your personal information with any third party under any circumstances, and would never do so without your express written consent. At any time, we welcome you to contact us with any questions or concerns you may have regarding the information collected by our website. We take every precaution to protect your personal data.
If you are simply browsing our website, there are certain pieces of information that are automatically collected that bear no personal identification. This information is collected to provide us with insight that we then use to improve the overall appearance and quality of our website. The information most often collected includes the following:
- The Internet domain and IP address from which you access our website.
- The type of browser and operating system used to access our website.
- The date and time you access our website.
- The specific pages you visit within our domain.
- The address of the website that you linked from to find our website, if any.
This information bears no specific identifying marks concerning your personal data. These statistics are collected only as a means of analyzing traffic through our website.
In a few areas of our website, we will ask you to provide personal information that will aid us in assisting and servicing your specific needs. We only require the necessary information to fulfill your request. For example, we will collect personal information when you:
- Place an order on genesisengraving.com.
- Submit a contact form to Genesis Engraving, LLC.
The information we will collect in these instances may include your name, e-mail address, phone number, billing and shipping addresses and credit card information. We will only ask for information if we absolutely need it to fulfill the service you are requesting. If you have any questions or concerns regarding the information we request, or the means by which we request it, please contact us at any time.
One area for which we collect information is our mailing list. When you place an order with genesisengraving.com, you are presented with the choice of registering for this free service. If you choose to receive e-mails from us, we will only use your e-mail address for specific news regarding our company. At any time, you may enter your registration details to opt out of this service. Likewise, if you initially refuse the service, you may add it at any time.
Our online store is designed to allow you to comfortably purchase products, both pre-made and custom. We do not collect payment information until you approve a simulated proof image of your product. At that time we will request payment information be submitted through PayPal. However, if at any time you feel uncomfortable placing an order online or providing information, you may contact us to place an order by alternative means. Simply call us at 724.309.8312 to discuss your options. We will gladly work with you to make your shopping experience secure.
In addition to your safety and security, we also value children's privacy. At Genesis Engraving, we do not seek to specifically collect information from children. If at any time we become aware that a child is submitting information to our website, we will delete that contact information immediately, especially at the request of a concerned parent.
From time to time, we may provide links to websites that are not owned and operated by Genesis Engraving. Please note that these sites are not controlled by Genesis Engraving, so sharing information will be at the risk of the user. Please note the URL your are visiting prior to providing any information upon following these links.
Please contact us with any questions or concerns regarding this policy or any other. We welcome your comments.
Genesis Engraving, LLC
2205 Robert Street
North Huntingdon, PA 15642
Tel: 724.309.8312
bob@genesisengraving.com